Essential Plumbing Maintenance Plan

Dynamic Plumbing Plus

PLUMBING SERVICE PLAN

TERMS AND CONDITIONS

Effective Date: February 24, 2026

Last Updated: February 24, 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PURCHASING OR ENROLLING IN ANY SERVICE PLAN OFFERED BY [COMPANY NAME] ("COMPANY," "WE," "US," OR "OUR"). BY ENROLLING IN A SERVICE PLAN, YOU ("CUSTOMER," "YOU," OR "YOUR") AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

1. SERVICE PLAN OVERVIEW

Dynamic Plumbing Plus (DPP) offers monthly and annual plumbing service plans (each, a "Service Plan" or "Plan") that provide eligible customers with access to routine maintenance and inspection services, priority scheduling for emergency repairs, and predetermined member discounts on qualifying plumbing services and parts. Specific plan details, coverage levels, and pricing are described in the applicable plan documentation provided at the time of enrollment.

2. ELIGIBILITY

Service Plans are available to residential and commercial property owners or authorized lessees located within our service area. We reserve the right to refuse enrollment or cancel a Plan at our sole discretion if a property is deemed ineligible due to pre-existing conditions, code violations, unsafe conditions, or any other reason. Enrollment in a Service Plan does not guarantee service availability at all times.

3. PLAN TERMS AND BILLING

3.1 Plan Duration

Service Plans are offered on a monthly or annual basis. Monthly Plans renew automatically each calendar month. Annual Plans renew automatically each year on the anniversary of the enrollment date, unless canceled in accordance with Section 5.

3.2 Payment

Payment is due at the time of enrollment and at the start of each renewal period. We accept major credit cards and other payment methods as listed on our website or in-store. You authorize us to charge the payment method on file for all applicable fees upon each renewal.

3.3 Price Changes

We reserve the right to modify Plan pricing. For annual Plans, price changes will take effect upon the next renewal date. For monthly Plans, price changes will take effect no sooner than thirty (30) days after written notice to you. Continued enrollment after a price change constitutes acceptance of the new pricing.

3.4 Taxes and Fees

All Plan fees are exclusive of applicable federal, state, and local taxes, which will be added to your invoice as required by law.

4. SERVICES INCLUDED

4.1 Routine Maintenance and Inspections

Covered maintenance and inspection services are performed according to the schedule specified in your Plan. Routine services may include, but are not limited to:

• Inspection of visible plumbing fixtures, pipes, and connections
• Water heater inspection and flush (as applicable)
• Drain flow testing and basic clearing
• Leak detection check on accessible plumbing
• Shut-off valve operation test

Inspections are limited to accessible areas of the property. Services requiring access to walls, ceilings, floors, or other enclosed spaces are not included under routine maintenance unless separately agreed upon in writing.

4.2 Emergency Repair Services

Plan members receive priority scheduling for emergency plumbing repairs. Emergency service is defined as a plumbing condition that poses an immediate risk of significant property damage or health hazard, including but not limited to burst pipes, sewage backups, or complete water service loss.

Priority scheduling means Plan members will be placed at the front of the service queue during normal business hours. After-hours emergency services are available subject to technician availability and may be subject to additional after-hours fees as disclosed at the time of service.

Labor charges for emergency repairs are billed separately and are not included in the Plan fee unless otherwise stated in the specific Plan documentation. Member discount rates set forth in Section 4.3 apply.

4.3 Member Discounts

Plan members receive predetermined discounts on qualifying labor, parts, and services performed by the Company during the Plan term. Discount rates and eligible services are specified in the applicable Plan documentation.

Discounts are non-transferable, may not be combined with other promotions or offers unless expressly stated, and apply only to services rendered while the Plan is active and in good standing. We reserve the right to modify discount offerings upon thirty (30) days' notice.

5. EXCLUSIONS AND LIMITATIONS

The Service Plan does NOT cover the following, unless a separate written agreement expressly states otherwise:

• Repairs necessitated by misuse, abuse, neglect, unauthorized modifications, or failure to follow manufacturer recommendations
• Damage caused by acts of God, flooding, earthquakes, or other force majeure events
• Pre-existing conditions identified at the time of enrollment
• Appliances, fixtures, or systems not related to plumbing (e.g., HVAC, electrical)
• Sewer line repairs beyond the property cleanout
• Water damage remediation or mold abatement
• Costs associated with obtaining permits, inspections, or code compliance upgrades unless required solely by the scope of covered work
• Services performed by third parties not authorized by the Company
• Cosmetic repairs or upgrades

This is not an exhaustive list. The Company reserves the right to determine, in its reasonable discretion, whether a service or repair falls within the scope of the Plan.

6. CANCELLATION AND REFUNDS

6.1 Cancellation by Customer

Monthly Plans may be canceled at any time with at least five (5) days' written notice before the next billing date. No partial-month refunds will be issued.

Annual Plans may be canceled within thirty (30) days of enrollment for a full refund, provided no services have been utilized. After thirty (30) days, Annual Plans may be canceled with written notice; however, the Company will retain a prorated portion of the Plan fee for the months elapsed, plus a cancellation fee of [CANCELLATION FEE] or as specified in your Plan documentation.

6.2 Cancellation by Company

The Company reserves the right to cancel any Service Plan at any time for cause, including but not limited to non-payment, fraudulent activity, property ineligibility, or violation of these Terms. In the event of Company-initiated cancellation without cause, the Company will refund a prorated portion of any prepaid fees. No refund will be issued for cancellations due to customer fault.

6.3 Suspension for Non-Payment

If payment is not received within ten (10) days of the due date, the Company may suspend the Service Plan. Services rendered during a suspension period will be billed at standard non-member rates.

7. TRANSFERABILITY

Service Plans are non-transferable and apply only to the enrolled property address and customer. Plans may not be transferred to a new owner or tenant upon sale or lease of the property without prior written consent from the Company.

8. DISCLAIMER OF WARRANTIES

THE COMPANY PROVIDES SERVICE PLANS ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL PLUMBING ISSUES WILL BE IDENTIFIED DURING INSPECTIONS.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY TO CUSTOMER FOR ANY CLAIM ARISING OUT OF OR RELATING TO A SERVICE PLAN SHALL NOT EXCEED THE TOTAL PLAN FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF USE, LOSS OF REVENUE, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow limitation or exclusion of incidental or consequential damages, so the above limitation may not apply to you.

10. INDEMNIFICATION

Customer agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) Customer's breach of these Terms; (b) Customer's misuse of the Service Plan; (c) any third-party claims related to the property or Customer's actions; or (d) Customer's failure to maintain the property in a safe condition.

11. DISPUTE RESOLUTION

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

11.2 Informal Resolution

Before initiating formal legal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of thirty (30) days following written notice of the dispute.

11.3 Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or any Service Plan shall be resolved by binding arbitration administered by Miles Mediation and Arbitration under its then-current Commercial Arbitration Rules. The arbitration shall take place in Tampa, Florida. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.4 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12. MODIFICATIONS TO TERMS

The Company reserves the right to modify these Terms at any time. Material changes will be communicated to active Plan holders via email or written notice at least thirty (30) days prior to taking effect. Your continued enrollment after the effective date of changes constitutes your acceptance of the revised Terms.

13. ENTIRE AGREEMENT

These Terms, together with the applicable Plan documentation provided at enrollment, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, and understandings. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. CONTACT INFORMATION

For questions, concerns, or notices under these Terms, please contact:

Dynamic Plumbing Plus

21959 US Highway 19 N.
Clearwater, FL 33765

(727) 616-7066

Email: info@dynamicplumbingplus.com

ACKNOWLEDGMENT

By enrolling in a Service Plan, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.